Returns
90 Day Return Policy //
We have tried to make our in-store and website return policy as easy as possible. If you are unsatisfied with your purchase in any way, you can return unused items in new condition within 90 days, no questions asked. The refund will be processed using the same method that the original purchase was made. While we do offer free delivery, returns and exchanges are subject to return label fees. This is calculated automatically during the returns process using our returns portal found here: www.thehockeyshop.com/returns
Limitations & Exceptions:
The following items are not returnable:
- Jocks & Jills
- Baselayer Bottoms
- Boxers & Briefs
- Mouth Guards
- Used Product
Return Procedure //
IN-STORE RETURNS / EXCHANGES
Visit us at 20202 66 Ave in Langley and we'll be happy to help whether you purchased in-store or online!
ONLINE ORDER RETURNS / EXCHANGES
If you need to return or exchange an item, first check that the item is eligible under our Return Policy. If the item is eligible for a return, the next step is simple using our Returns Portal found here:
Return Address //
Canada:
THE HOCKEY SHOP
ATTN: RETURNS
20202 66 Ave
LANGLEY, BC V2Y 1P3
CANADA