MyBauer · CCM Total Custom · TRUE

Skates built for you.

Scanned. Spec'd. Yours alone.

We're one of the few shops in North America with all three custom skate programs under one roof — 3D-scanned, spec'd, and built to your feet. Book an appointment by emailing sales@thehockeyshop.com or calling 604-589-8299.

3 Custom programs: Bauer, CCM, TRUE
10-15s Per 3D foot scan
300+ Options, colours & components
How it works

One process, three programs.

Bauer, CCM and TRUE each build custom skates their own way, but what happens in the shop is the same for all three.

  1. Book the appointment.

    Email sales@thehockeyshop.com or call 604-589-8299. Custom fittings are booked ahead so a Skate Specialist can give you their full attention.

    By appointment
  2. Talk through what you're after.

    Every fitting starts the same way: what you want from your skates, what you're skating in now, your level of play, and any fitting problems or unusual foot features you've had to work around.

    Same for all three
  3. Get scanned.

    Whichever program you choose, the scan itself takes about 10 to 15 seconds and captures your feet from every angle — shape, stance, and the support each foot needs.

    10–15 seconds
  4. See your fit, then spec it.

    The scan returns a Best Recommended Fit — model, size and width, often different between your left and right foot. Your Specialist may suggest something else based on your goals, but the choice is 100% yours.

    Left and right differ
  5. Built, then fitted again.

    Your specs go to the manufacturer and the skates are built to them. When they land, bring them in — we'll bake and fine-tune them the same way we would any other pair.

    Baking included
The three programs

All three, under one roof.

Most shops carry one custom program, if any. We're set up for all three, which means the question is which one suits your feet and how you play — not which one we happen to stock.

  • MyBauer
    Bauer

    MyBauer

    We're one of a few stores in North America with a MyBauer Fit Station. If you have a unique foot shape and have never quite found skates that work, this is the one that starts from your feet rather than a size.

    Bauer offers a deep catalogue of materials and tech to build on from there, and your specs can be saved to the Bauer Player database for next time.

    Scanner
    MyBauer Fit Station, built with footwear specialists Volumental
    The scan
    About 10–15 seconds
    You get
    A Best Recommended Fit and a 3D model of both feet — Bauer model, fit type, size and width
  • Total Custom
    CCM

    Total Custom

    CCM offers custom across all three of their skate families — Tacks, JetSpeed and Ribcor — so you can pick the exact model and specs you want and still have the dimensions built to your foot.

    It comes in two packages: Total Custom and Total Custom Plus. Both are built exactly to your foot shape; Plus adds a few more custom choices.

    Scanner
    CCM 3D Fit Scanner app, with a transparent footstool
    The scan
    About 10–15 seconds, barefoot with your knees at 90°
    You get
    A 3D model and a CCM Best Recommended Fit — model, size and width for each foot
  • TRUE Custom
    TRUE

    TRUE Custom

    TRUE got its start building custom skates, and we're a verified TRUE Fit Centre — they outfitted us with the technology to scan and analyse your feet.

    The tech came out of work by ex-speed skater Scott Van Horne, who holds a bachelor's in science and a master's in biomechanics.

    Scanner
    TRUE Fit Centre scanner
    The scan
    About 10–15 seconds, plus extra photos so the skate maker sees the full shape
    You get
    Specs sent straight to TRUE, with custom options for the tongue, liner and more

Not sure which? That's what the appointment is for. Our Specialists work with all three every week and will tell you straight if a stock skate would serve you better.

Before you book

Custom skate questions.

The things people ask before they commit to a custom pair.

Call the shop: 604-589-8299

Do I need an appointment?

Yes. Custom fittings are booked ahead so a Skate Specialist can give you their full attention — email sales@thehockeyshop.com or call 604-589-8299.

Can I order custom skates if I'm not near Langley?

Not for the custom programs. All three start by scanning your actual feet in the shop, so the fitting has to happen in person.

If you can't get here, our standard skate fitting page walks you through measuring your own feet at home and sizing from there.

How long does the scan take?

About 10 to 15 seconds for all three programs. The appointment around it takes longer — most of the time goes on the conversation before the scan and the spec choices after it.

What's the difference between CCM Total Custom and Total Custom Plus?

Both are built exactly to your foot shape. Total Custom Plus adds a few more custom choices on top.

What if my feet are different sizes?

That's rather the point. The scan returns a fit, size and width for each foot separately, and they're often different — which is one of the main reasons people go custom in the first place.

Do I have to take the model the scanner recommends?

No. The scan gives a Best Recommended Fit and your Specialist may suggest something different based on your goals, but the final choice is 100% yours.

Are custom skates worth it for me?

If stock skates already fit you well, probably not — a good fitting and a heat bake get most people where they need to be. Custom earns its keep when your feet are hard to fit: unusual volume, a big difference between left and right, or a history of pressure points that never go away.

Ask at the appointment. Our Specialists will tell you straight if a stock skate would serve you better.

Next level stuff

Ready to go custom?

Email sales@thehockeyshop.com or call 604-589-8299 to book with a Skate Specialist — they'll walk you through every one of the 300+ options.