New Retail Store Contact and Location:
In-Store Retail Hours:
- Monday – Wednesday 10am – 6pm PST
- Thursday – Friday 10am – 8pm PST
- Saturday – 10am – 6pm PST
- Sunday – 11:00am – 5:00pm PST
Holiday Retail Hours:
- Friday December 28th - 10am – 8pm PST
- Saturday December 29th - 10am – 6pm PST
- Sunday December 30th - 11:00am – 5:00pm PST
- Monday December 31st - 10am – 4pm PST
- Tuesday January 1st - CLOSED
- Wednesday January 2nd - 10am – 6pm PST
Online Customer Service
Contact Details:
Online Customer Service Hours:
- Monday – Wednesday 8:30am – 6:00pm PST
- Thursday – Friday 8:30am – 6:00pm PST
- Saturday – 9:00am – 5:00pm PST
- Sunday – 11:00am – 5:00pm PST
All emails will receive a response within one (1) business day. Please contact us by phone if you have an urgent request as this will be the fastest way for us to serve you.
* Please Note – “Online Customer Service Hours” solely represent customer service hours for our toll free number (1-800-567-7790) and e-mail questions. Our store doors, and local phone number (604-589-8299), are open during the times listed under “In-Store Retail Hours”.