Pro Lace Hybrid Toe Strap

This place is the absolute best! Old school retail at its finest with exceptional customer service, store is immaculate, equipment displayed beautifully, and your business is much appreciated. Well done! Shout out to Andrew today for helping me out with my skates, you’re a gem of an employee! Brandon and Tyler thank you also for trying to get my skates to fit perfect! You’re all so knowledgeable and kind. All the best!

The customer service here was simply amazing! I ordered rollerblades for my son’s birthday as a last-minute gift and accidentally ordered the wrong size. I called and spoke with Mitchell, who was absolutely wonderful to deal with. He was able to change my order while I was on the phone, helped me arrange express shipping, and got them shipped out right away. Now I’m keeping my fingers crossed they arrive in time, but the level of service I received was above and beyond what I expected. If you’re in Langley, I highly recommend shopping here. And if you’re ordering online, I 1000% recommend them. The customer service was exceptional, and Mitchell went out of his way to make sure everything was taken care of. Thank you for making a stressful last-minute birthday purchase so much easier! 🎉🎂

Love The hockey shop! Going in person is always experience, staff are very friendly & attentive. Ordered a few items online and received them quick and efficiently. Hockey shop always seems to have great items on sale & lets me know by email & text. Very happy with all my purchases!

All your hockey wants and needs! Great staff as well!

Great costumer service and organized. My favorite place to go for hockey gear!

Great service! Purchase online and was easy and fast!

I brought in a friend who was looking to get started playing men's league. Brandon gave us the V.I.P. treatment and patiently helped us with absolutely everything my friend needed. I already knew the goalie department was 5-star, and now I know the entire store is the same. Way to go Brandon and The Hockey Shop!

Great to see a store that is fully Staffed. They have always been helpful and knowledgeable whenever we needed hockey equipment. Super rare for any store nowadays.

I went to the Hockey Shop to order a custom goalie set and I can't say enough about my experience with Androo. I had a very particular idea about what I wanted and Androo took the time to go over every option on each piece of equipment while offering his own experiences and opinions, which was a huge help. We ended up exchanging three dozen emails over two months nailing down every little last detail. Every question was promptly answered and if he didn't know, he contacted the company directly to find out. Androo was super chill yet extremely professional and patient. He shared the same enthusiasm about goalie gear so it felt like I was talking to a buddy. I picked up my set today and it came out perfect! Thanks again, Androo!

Clearly this place has an amazing reputation already, so this review won’t make a dent. But I must say, Evan, the e-commerce team lead is great at his job and really helped me out with buying a set of goalie pads. Thanks Evan!

Great staff and selection, a must stop if you're shopping for hockey gear

I came in on two consecutive weekends, and I can confidently say that The Hockey Shop offers some of the best customer service I’ve ever experienced at a retail store. I was looking for a full set of gear, and the staff member assisting me was patient, knowledgeable, and most importantly not pushy. A lot of stores tend to upsell or suggest pricier gear that might not be necessary, but I never felt that pressure here. It felt like they were more interested in getting me into the right gear rather than the most expensive gear. On my second visit, Brennan in the skate section helped me out and honestly, you guys need to give him a raise! His customer service was top-notch. He was incredibly knowledgeable and made the process feel really personal by taking my foot shape and fit preferences into account. He even tossed in some extra laces on the house. Overall, THS is easily one of the best hockey shops in the Lower Mainland when it comes to selection and customer service. The only feedback I have is about the weekday hours—it can be tough to grab last-minute gear before a late evening game. Staying open until 6:30 or 7:00 PM on weekdays would be a huge help, though I totally understand the logistical challenges that might come with that.

I live 4000 kilometres away but have bought more goalie equipment at the Hockey Shop than any local store here in Ontario over the last couple of years because of their excellent pricing, selection, and customer service/ delivery options. Thanks!

Excellent quality gear and great prices. All the staff are knowledgeable and lovely.

Great hockey shop for everything from skate sharpening to all equipment. Zach very helpful for find, sizing and suggesting replacement hockey gear. Thanks for helping

First of all "HUGE" "SHOUT-OUT" to Matt for taking great care of myself and a friend of mine, as we brought in some Sweaters/Jerseys in to be Sewn/Stitched. Matt was very attentive, and went through everything with great detail, and to make sure everything was 💯% correct and going to be right. He went through and showed us everything on the Computer, and went through everything to make sure everything is going to be correct, and make sure everything was going to match as to what it was supposed to be... For myself I needed some Patches to be Stitched onto my Houston Aeros Sweater. And my others simply Stitched as when I had my Sweaters made, they were supposed to be Stitched from the Company I had them made from, but they simply cheated and had some of them glued on 🤬👎 and delivered them that way... On my Bobby Orr Sweater I needed all the Stars Stitched and NHL Logos Stitched, as they cheated and glued them on 🤬 ( Name & Numbers were actually Stitched on ) I knew the Stars were going to be a tough task, as the smaller ones could be a problem. But as you can see from the pictures I posted, the seamstress did an outstanding job 😃👍👍 My other two Sweaters I needed the Numbers and "A's" Stitched on as well. Both of those were done outstanding also 😃👍👍 The friend of mine brought in two Baseball Jerseys to have Numbers sewn on. Matt and my friend went through on the Computer to go through the teams he getting done, their number history and so on. ( Both teams are defunct ) and Matt made it happen and they found the correct ones. They had to be made and cut, but they made it happen. I'll have to post my friends Baseball Jerseys later, the next time I'm over for a drink or two. All in all outstanding Customer service, and both of us will definitely be back to get more Sweaters and Jerseys done ( we have lots lol ) Also as an add on, the Store is very well organized, and well laid out. And not to mention clean, and not looking like a disaster with stuff all over the place lol ( like some stores ) Cheers and it was a very pleasureable experience 😃👍👍

We stopped just to size up our goalie(we are new to the goalie game) and Ray took all the time in the world to help us out- even knowing that I wasn’t intending on buying right away. I am so grateful to have someone who knows the game showing me what to look for. 10/10 customer service!

Great hockey store! Friendly service, big selection.

Was having difficulty finding an extension knob form my warrior stick. Talked to Cooper and he immediately found what I was looking for. Installed and cut to the length I requested. Staff is extremely friendly and helpful highly recommend!

The best deals for hockey gear, especially goalie gear! Super fast shipping and free shipping if you order a certain amount.

This should be your new go to place for hockey gear across Canada. Great selection and the best deals around. Regular shipping took a week to GTA. And if you have any issues the customer service team is very friendly and helpful (thanks Roselle). Solid experience buying skates and I will be back for more gear.

Placed an order for a clearance stick online but was notified there was an inventory error and the stick was not available. Mitchell was great into getting a replacement ASAP and it was shipped out quickly. Thank you for the good service.

What an incredible customer service! I had questions and worries about the process of buying across Canada and shipping out my goalie pads all the way to Québec and they answered and provided all the necessary information for me to be comfortable purchasing my gear with them. Next shutout will be dedicated to your team! Thank you !

I had a good experience here. Kian was very kind, patient, and helpful during my visit, and his friendly attitude made everything more comfortable. The shop was spacious and clean, and I also liked the wide variety of products available. Thank you for the great service.

Ethan is the greatest! Helped heat mold my skates AND punched it out. Great Guy!

We live in a remote area and needed a store that could provide a skate repair. Evan in Sales Administration was wonderful in helping set us up for a skate repair while we were travelling. We had set aside a day trip specifically to have the repair done, and he made the process easy. Sage was great assisting us in the store, and Cecil did an excellent job with the repair. Sage also helped take care of a few additional things that were needed. The turnaround time was exactly what we needed to stay on our travel timeline, and the repair was done with care. The professionalism and understanding of our time constraints were truly appreciated. We were very happy with the service at the store.

Came out from 100 Mile for another away Tournament and came to the best place to do hockey shopping! The boys fav YouTubers were there and they got there minis signed :) Thanks so much!

Bought from their website. They had the item I wanted, a good price, easy shopping, shipped quickly, good communication. Literally everything that's needed for a good purchase was on point. Would buy from the again

They have the best hockey gears and hockey sticks in the whole entire world

The service here is unbelievable! It’s very busy too but the staff are very attentive and I really thought I would never skate again because of my deformed feet, unfortunately rentals cause excruciating pain and I am crippled for days after trying to skate for less than 5 minutes on the ice.